How can I purchase a ticket for the museum?

Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

How long does it take to go through the museum?

The experience should typically last between 45 and 90 minutes.

Can I reschedule my tickets?

Tickets can be rescheduled if the request is made at least 24 hours before the scheduled visit. However, ticket availability for alternate dates is not guaranteed and is subject to a first come, first serve basis. For any questions or rescheduling, feel free to contact us at info@moiseattle.com.

Do young children need a ticket?

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

FAQ | Museum of Illusions Seattle

Q: Can I get a refund?

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date. Additionally, merchandise items cannot be exchanged.

Tickets are available for booking through this website or at the entrance (unless we are at capacity).

Yes, we do. Gift a mind-bending experience with a digital gift card to the Museum of Illusions. Funds can be used on tickets and merchandise in the Illusion Shop.

Click here to buy.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.

Note: for same day rates and current pricing (due to time/events, etc. suggested resource is parkopedia.com

6th Ave parking garage – LAZ Parking

206.441.7928

Location: 1301 6th Ave, Seattle, WA 98101

Cost: 2 hrs $15.33 (Average – subject to surge pricing)

Olympic parking garage – Ace parking management

206.682.1238

Location: 415 Seneca St, Seattle, WA 98101

Cost: 2 hrs $15$ (average – subject to surge pricing)

USBC Parking

206.223.4070

Location: 1420 5th Ave #3100, Seattle, WA, 98101

(Mon -Fri) 30m – $7, 1hr – $10

(sat-sun) 2hrs -$7, 24hrs 10$

(varies – surge pricing)

Bus and Oversized Vechle/Vendor Parking

See the attached map markup of the unloading zones near the museum. The parking garages close enough for field trip unloading do not have clearance for large vehicle access.

Union parking: On the right, both pre- (by USBC entrance/Jimmy Johns sign) and post-5th Ave have availability for unloading/loading. The alley on the left side (of 5th) is commonly available, as is an unloading zone in front of Blue Water Taco.

The museum experience typically takes between 45 and 90 minutes, but there is no time limit, so you are welcome to explore at your own pace.

Yes, we are wheelchair accessible.

No, food and drinks are not allowed in the museum.

Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.

Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]

Tickets are not required for children who are four years old and younger. They can enter MOI for free!

Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.