FAQ

Read our FAQ and get the information you need.

  • Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

  • Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance.

  • Note: for same day rates and current pricing (due to time/events, etc. suggested resource is parkopedia.com

    6th Ave parking garage – LAZ Parking

    206.441.7928

    Location: 1301 6th Ave, Seattle, WA 98101

    Cost: 2 hrs $15.33 (Average – subject to surge pricing)

    Olympic parking garage – Ace parking management

    206.682.1238

    Location: 415 Seneca St, Seattle, WA 98101

    Cost: 2 hrs $15$ (average – subject to surge pricing)

    USBC Parking

    206.223.4070

    Location: 1420 5th Ave #3100, Seattle, WA, 98101

    (Mon -Fri) 30m – $7, 1hr – $10

    (sat-sun) 2hrs -$7, 24hrs 10$

    (varies – surge pricing)

    Bus and Oversized Vechle/Vendor Parking

    See the attached map markup of the unloading zones near the museum. The parking garages close enough for field trip unloading do not have clearance for large vehicle access.

    Union parking: On the right, both pre- (by USBC entrance/Jimmy Johns sign) and post-5th Ave have availability for unloading/loading. The alley on the left side (of 5th) is commonly available, as is an unloading zone in front of Blue Water Taco.

  • The experience should typically last between 45 and 90 minutes.

  • Yes, we are wheelchair accessible.

  • No, food and drinks are not allowed in the museum.

  • As stated in our Terms & Conditions, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date. Additionally, merchandise items cannot be exchanged.

  • Tickets can be rescheduled if requested at least 24 hours before the scheduled visit. However, ticket availability for alternate dates is not guaranteed and is subject to a first-come, first-served basis. For any questions or rescheduling, feel free to contact us at [email protected].

  • Tickets are not required for children who are four years old and younger. They can enter MOI for free!